INTRODUCTION
At Jardine Wade we are committed to protecting and respecting your privacy.
This policy together with our terms of use sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This policy complies with Europe’s latest GDPR framework for data protection laws which replaces the previous Data Protection Act 1995.
By using our website, you consent to our collection and use of your Information as described in this policy.
- This Privacy Policy explains:
- What information we collect from users
- How we use that information
- How we may share that information
- How we store your information
- Your choices regarding your Personal Information
Information we may collect from you
We endeavor to collect the minimum amount of data required to provide a tailored but respectful service. We may collect and process the following data about you:
1.1 Information you voluntarily give us
You may give us information about you by filling in forms on our site [Jardinewade.co.uk] (our site) or by corresponding with us by phone, e-mail or otherwise. For example: name, telephone number, email address. The information may also be given to us offline, not via the website but physically.
1.2 Information we collect about you
With regard to each of your visits to our site there is information we may collect about you through your use of our servers.
Cookies
A cookie is a small file which is stored by the browser on your computer’s hard drive. Cookies store some basic information that helps us identify which pages are being used. We use cookies to recognise you and your preferences, improve the performance of the Jardine Wade website and to create statistical data.
This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Users who are uncertain about collection and use of their personal data are welcome to contact us for clarification and/or removal of any specific data at any time: info@jardinewade.co.uk
1.3 Displaying content from external platforms
Please note that should our site include content from any external media platforms, for example YouTube or Google Maps, these services might still collect cookies and usage data for the pages where the service is installed, even when Users do not use it. These Third-party sites will have their own policies which apply, and we cannot control or take responsibility for any information they may collect.
How we use your information
We use your Information solely as necessary or appropriate for our business purposes.
2.1 Information you give to us we will use:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
- to notify you about changes to our service.
- For our own internal record-keeping requirements.
- For market research, analysis, testing, monitoring, risk management and administrative purposes.
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
2.2 Information we collect about you we will use:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
2.3 Can I find out what information you are storing on me?
Users have a right know about their personal information, to verify its accuracy and to have it updated or corrected. You will not be charged for data requests under new GDPR regulations. Any requests of this nature should be sent to the Data Controller: tania.wade@jardinewade.co.uk
We are not responsible for updating or removing your Information contained in the lists or databases of third parties who have been provided with Information as permitted by this Policy.
When we disclose information to third parties
We are extremely careful to share as little information with third parties as possible. There are however situations when this is necessary, for example:
3.1 Sharing your information with Third Parties
When you search, buy, sell or rent a property through Jardine Wade, it is necessary to share some of your personal information with business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
3.2 Legal requests
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Jardine Wade, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your information
4.1 Data we collect from you may be transferred to and stored in destinations within the European Economic Area (“EEA“) and may be processed by staff operating within the EEA. By submitting your personal information, you agree to this transfer, storage and processing.
4.2 We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. You should be aware that transmission of information via the internet is not entirely secure and we cannot guarantee the security of any data you transmit to the Jardine Wade website via the internet.
4.3 We will retain your personal information and other information which we have collected or received to the extent required by applicable laws and as we may require for operational, regulatory and legal purposes.
4.4 Methods of processing
We process your data in a proper manner and take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of it. In addition to our data controller, in some cases, the data will be accessible to individuals involved with the operation of the business (administration, sales, marketing, legal, system administration). The updated list of these persons may be requested from us at any time: info@jardinewade.co.uk
4.5 Retention time
The data is kept for the time necessary to provide the service, you can contact us at any time and request your data is destroyed.
4.6. Data security
We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@jardinewade.co.uk
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@jardinewade.co.uk